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Toll Free(888)832-0630
             
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INFORMATION TO HELP YOU WHEN YOU ORDER FROM HAT-A-TUDE You may place an order by using the HAT-A-TUDE.com SECURE ONLINE CATALOG or by telephone (888)832-0630. I accept VISA or MASTERCARD. The Hats are Custom Made! I usually can make and ship a hat in 4-6 days! Let me know when you need to RECEIVE your hat! Please check your EMAIL the next day after placing an order in case I have any questions. It is also helpful to use your CELL PHONE number on the order form (especially with EXPRESS ORDERS). TO AVOID PROBLEMS AT CHECKOUT! PLEASE READ! Please be certain your BILLING ADDRESS/ZIP CODE and CVV number (3 digit number on the back of your card in the white signature line following your cc number)are CORRECT. If they do not match your bank/cc information, your credit card will be DECLINED! If you have problems, call me (888)832-0630. Click on the "ORDER NOW" button on the Shopping Cart only ONCE! SHIPPING FREE SHIPPING via UPS Ground in the continental USA (excluding Alaska & Hawaii)/Insured! FREE HAT BOX with each Hat (except Travel/Packable Hats)! The UPS MAP below shows expected delivery time from HAT-A-TUDE (FYI: Delivery time does NOT count the day hat is shipped)  EXPRESS SHIPPING: A separate SHIPPING SURCHARGE of $48 will be billed to you for Express Postal Service (USPS). I will need more info from you for this billing, so stay in touch with your Email please! PLEASE NOTE: Express SHIPPING does NOT always mean EXPRESS "MAKING"! Call if you need your hat the NEXT DAY, Please Call! (888)832-0630. SALES TAX ON ALL FLORIDA ORDERS (I am in FL) DAMAGES AND RETURNS Hats that are noticeably damaged in shipping...Notify HAT-A-TUDE immediately. Save all packaging/hat complete as received since it will have to be returned to UPS. RETURNS: Since hats are a personal wear item, they are returnable ONLY if defective. Your hat has been custom made for you. Notify me if there is a problem with size; generally a sizing band will solve the problem. Very important to measure carefully! **I MUST BE NOTIFIED BY TELEPHONE (888)832-0630 OF ANY PROBLEMS AND/OR RETURNS WITHIN 2 DAYS OF YOUR RECEIPT OF THE HAT.** Absolutely NO RETURNS will be accepted without an authorization number!! You may be able to EXCHANGE your hat for another AFTER speaking to me. All shipping expenses are the responsibility of the buyer. NO Cash/Credit Card Refunds. TELL ME ABOUT YOU AND YOUR HAT NEEDS! EMAIL: Kathi@Hat-a-Tude.com ***EXACT COLOR MATCHES ONLY POSSIBLE WITH A FABRIC SWATCH**** MY MOTTO: IF YOU DON'T LOOK GOOD, I DON'T LOOK GOOD! I will do all I can to assure you have the best HAT-A-TUDE! |